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Showing posts with label transparency. Show all posts
Showing posts with label transparency. Show all posts

Thursday, October 30, 2008

'Source tagging' will help readers find news they want and trust

From time to time I make noises about adding context to news stories by including a reference/source list - who was spoken to, what documents, books, websites were referenced, even who initiated the story.

So I was chuffed today to read about a project under way to develop 'source tagging' technology.

Called Transparent Journalism, the project is the brainchild of Sir Tim Berners Lee, inventor of the World Wide Web, and Martin Moore, director of the Media Standards Trust. It's being funded by the Knight Foundation's News Challenge programme and is consulting the BBC and Reuters about how to include 'source tagging' in reporters' daily workflows.

Here's the summary:

"With the copious amounts of information – and misinformation – on the Internet, the public needs more help finding fair, accurate and contextual news. This project will create a system to do just that.

"The plan: to design a way for content creators to add information on their sources to their reports, as a form of “source tagging.” For instance, a reporter could note that an article was based on personal observations, interviews with eyewitnesses or specific, original documents. Filters would then use this data - the “story behind the story” - to help find high-quality articles.

"A reader searching the phrase “Pakistan riots” for example, might find 9,000 articles. But filtering by “eyewitness accounts” would yield a more selective list."
This is a timely and hugely welcome development, in my view. Credibility is an increasingly valuable commodity online and this kind of transparency will help readers find news they can use, news they trust, and let them easily check the facts behind the news when they want to.

Monday, June 23, 2008

Dial a journalist

I've been meaning to point to this for a while. US journalist Dave Cohn, aka digidave, is exploring new models for journalism with a site he's building called Spot.us.

The site aims to put news consumers in touch with journalists and publishers - allowing the consumers to request news about topics of interest. As Dave says in an introductory video: "If you have 200 people, they can all hire a journalist to write a story that those 200 people agree is important."

As I understand it, Spot.us will assist not only in putting news consumers together with journalists (presumably freelances) but will also try to find publishers in relevant locales willing to publish the story once it's written.

This is an interesting exercise in empowering consumers to contribute to the news agenda - traditionally the preserve of news editors.

If it gains traction it could prove a useful middle ground between trained/paid journalists and citizen journalists who have an eye for a story but lack the time, resources or expertise to develop it.

It's certainly a step up - in terms of transparency and inclusion - from news hotlines, private emails to reporters and those 'email us your pictures' invites on mainstream sites.

Transparency, one of the key qualities of successful online business ably described by the folks at The Cluetrain Manifesto, has long been lacking in news.

Your average consumer has no idea what's involved in gathering and reporting news. They've never heard of news editors, copyfetching, sub-editors, production editors or page layout. And journalists tend to think readers should trust them implicitly with the business of gathering and telling news stories. They give very little away about how they go about it.

Reporters may quote people and sources in the story, but they give no indication of how many people they spoke to or over what time period, whose comments were dropped owing to lack of space or erudition, how much of a given story came from the wires, where the initial lead came from. They seldom reference the websites they've looked at while researching the story, or books or journals. Yet these are all pieces of information that give context to a story.

The practicalities of listing an entire set of resources for each story are prohibitive: it would take too long and clutter the website/newspaper. So the trust does have to be there. But I believe far more openness about newsgathering processes will become essential as online sensibilities take hold and as news sites become more prolific and less uniform.

A good start would be to make sure there's information on news sites about editorial policies and processes, style guides and how front page stories are chosen - what the acid test is for a good story. Making journalists more accessible is also a good idea (including email addresses with stories, encouraging those who blog to engage in conversation with readers, using social networks to work more collaboratively with sources, for example).

I hope that over time seasoned news veterans and newer non-mainstream journalists will learn from one another and adopt a loose set of standards for news. Such that all stories, whether published on a blog or on a mainstream news website, will include details and links for their sources (people and websites) to enable readers to check the facts for themselves if they want.

Bloggers, of course, have made an able start having adopted the practice of routinely linking to source material and generally including some information about themselves on their sites. There's room for more information though about how they go about gathering material, what policies they have for quoting people, accepting free stuff, checking facts etc.

Astute readers will notice I haven't done this on my own blog. Fair cop. But it is on the to-do list, along with a complete redesign of my various online outlets. Someone give me a nudge if I've made no progress by the end of next month.