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Showing posts with label Shane Richmond. Show all posts
Showing posts with label Shane Richmond. Show all posts

Tuesday, December 30, 2008

What journalists need to know about search engine optimisation

This is a useful read for any journalist coming to terms with writing for the web and why that means understanding keywords and search engine optimisation.

It was written by Shane Richmond, Communities Editor for telegraph.co.uk, for the British Journalism Review.

I've pulled a few key chunks out of it but the whole thing is well worth reading.

The “Gotcha” headline on a Sun front-page splash about the sinking of the General Belgrano is one of the most famous, or infamous depending on your taste, in the history of British journalism. Yet no web producer with any experience would consider a headline like that today. The reason is search engine optimisation (SEO). SEO has been around almost as long as search engines themselves, but journalists were quite late to cotton on. It didn’t really reach newsrooms until a couple of years ago.

The concept is simple. It’s about ensuring that your content is found by the millions of people every day who use search engines as their first filter for news and those who don’t search at all but trust an automated aggregator, such as Google News, to filter stories for them. These people are essentially asking a computer to tell them the news. If you want your story to be read, you’d better make sure the computer knows what you’re writing about.

To do that you need to ensure your article contains certain keywords. That means not only the words that someone types into a search engine but also the keywords that the search engine knows are commonly associated with the search term. So if someone types “credit crunch” into a search engine, the computer knows that an article about the credit crunch often contains other words, such as financial crisis, bail out or bailout, banks, recession and so on.

...

Let’s go back to May 4, 1982 and that “Gotcha” headline. The sub-head read: “Our lads sink gunboat and hole cruiser.” Below that, the story began: “The Navy had the Argies on their knees last night after a devastating double punch.” Alongside was a graphic showing a British soldier and the words “Battle for the Islands”. All of this works perfectly for its audience and its medium, but it wouldn’t be likely to figure highly in search results. Imagine for a moment that the Falklands conflict was happening today.What would you type into a search engine to find the latest news about it? Well, “Falklands” certainly, or perhaps “Falkland Islands”. You wouldn’t search for “the Islands”, which is used in the Sun copy. You’d be more likely to search for “Argentina” than “Argies” and “British Navy” or “Royal Navy” would get more relevant results than“The Navy”.

...

Just as clever headlines, delayed drops and other journalistic tricks evolved to suit the medium, so we will learn new ways to take advantage of the opportunities SEO provides to reach a vast audience. Hopefully it should be clear by now that there’s nothing to debate when it comes to SEO. If you want your story to be found, you have to adopt these techniques. There’s no room for argument. But the debate frequently mutates into something else and unleashes a host of other concerns.

Once we know what people are searching for should we write stories to meet that demand? Will search engines end up dictating our news agenda as well as the way we format our stories? If we write stories simply to chase traffic, where do we find the resources to write the specialist stories, the ones that are important to our core readers but not massively popular?

All those concerns are legitimate, but they are not questions about SEO and shouldn’t be interpreted as such. They are editorial questions. If an editor wants to devote resources to writing stories based on topics people are searching for, they now have the data that will permit them to do so. Giving readers what they want is a sensible strategy, even though the overall mix of stories within a publication has to be balanced. Different editors will make different choices, but they are editorial choices, not SEO choices.

Tuesday, March 25, 2008

Finished? No, it's the story so far

Shane Richmond (the Telegraph's Communities Editor) does a good job revisiting the issue of what 'finished' looks like in the fast-paced world of digital publishing.

In print, a story wasn't published until it was 'finished': written, edited, edited again, sub-edited, sub-edited again, proofread and so on. Only then did we hit 'send' and hand it over to the printers - at around 9.30pm, the deadline for the first edition of a daily newspaper.

But, as Shane points out, it wasn't so much that the story was 'finished', more that it was "as good as it could be" at the time the print deadline rolled around.

"The years of habit, the mere notion of a final edition, have created the illusion that news stories can at some point be considered finished," he says.

"All we ever do when we publish a newspaper is run out of time. Given more time there would always be more to add to a story, more angles to pursue and newer stories to find space for. We can never be completely correct, only as correct as possible in the time available. We check as much as we can but we still get it wrong sometimes, all of us.

"The internet removes the time barrier. Without it, we never stop, and still we're never completely right. But everything can be changed. Publish what you know now; learn more, add more. It's never finished and it's never completely right."

Worth a read. As ever.

Saturday, January 12, 2008

Why 'most popular' doesn't mean 'most important'

Shane Richmond at the Telegraph (London) gives hope to those in despair about the lightweight nature of stories that often fill up 'most viewed' and 'most emailed' boxes.

He has a theory about those 'man has sex with bicycyle' stories: while many different kinds of readers might check that story out, they'll then get back to doing what they came to the site for in the first place, whether that was to get sport scores, read opinion pieces or browse news. "In a Venn diagram of readers interests, the most popular stories sit in the centre. They've caught a little bit of everyone's attention but they might not be anyone's most important story."