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Tuesday, December 30, 2008

What journalists need to know about search engine optimisation

This is a useful read for any journalist coming to terms with writing for the web and why that means understanding keywords and search engine optimisation.

It was written by Shane Richmond, Communities Editor for telegraph.co.uk, for the British Journalism Review.

I've pulled a few key chunks out of it but the whole thing is well worth reading.

The “Gotcha” headline on a Sun front-page splash about the sinking of the General Belgrano is one of the most famous, or infamous depending on your taste, in the history of British journalism. Yet no web producer with any experience would consider a headline like that today. The reason is search engine optimisation (SEO). SEO has been around almost as long as search engines themselves, but journalists were quite late to cotton on. It didn’t really reach newsrooms until a couple of years ago.

The concept is simple. It’s about ensuring that your content is found by the millions of people every day who use search engines as their first filter for news and those who don’t search at all but trust an automated aggregator, such as Google News, to filter stories for them. These people are essentially asking a computer to tell them the news. If you want your story to be read, you’d better make sure the computer knows what you’re writing about.

To do that you need to ensure your article contains certain keywords. That means not only the words that someone types into a search engine but also the keywords that the search engine knows are commonly associated with the search term. So if someone types “credit crunch” into a search engine, the computer knows that an article about the credit crunch often contains other words, such as financial crisis, bail out or bailout, banks, recession and so on.

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Let’s go back to May 4, 1982 and that “Gotcha” headline. The sub-head read: “Our lads sink gunboat and hole cruiser.” Below that, the story began: “The Navy had the Argies on their knees last night after a devastating double punch.” Alongside was a graphic showing a British soldier and the words “Battle for the Islands”. All of this works perfectly for its audience and its medium, but it wouldn’t be likely to figure highly in search results. Imagine for a moment that the Falklands conflict was happening today.What would you type into a search engine to find the latest news about it? Well, “Falklands” certainly, or perhaps “Falkland Islands”. You wouldn’t search for “the Islands”, which is used in the Sun copy. You’d be more likely to search for “Argentina” than “Argies” and “British Navy” or “Royal Navy” would get more relevant results than“The Navy”.

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Just as clever headlines, delayed drops and other journalistic tricks evolved to suit the medium, so we will learn new ways to take advantage of the opportunities SEO provides to reach a vast audience. Hopefully it should be clear by now that there’s nothing to debate when it comes to SEO. If you want your story to be found, you have to adopt these techniques. There’s no room for argument. But the debate frequently mutates into something else and unleashes a host of other concerns.

Once we know what people are searching for should we write stories to meet that demand? Will search engines end up dictating our news agenda as well as the way we format our stories? If we write stories simply to chase traffic, where do we find the resources to write the specialist stories, the ones that are important to our core readers but not massively popular?

All those concerns are legitimate, but they are not questions about SEO and shouldn’t be interpreted as such. They are editorial questions. If an editor wants to devote resources to writing stories based on topics people are searching for, they now have the data that will permit them to do so. Giving readers what they want is a sensible strategy, even though the overall mix of stories within a publication has to be balanced. Different editors will make different choices, but they are editorial choices, not SEO choices.

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