The Evolving Newsroom

I got back last night from a really productive week in Wellington meeting people and attending Webstock, a conference for web designers but universally relevant.

A big thank-you to the organisers: the event was well-run, aside from highly patchy wi-fi, and turned out to be an engaging, useful and enjoyable couple of days.

It's going to take a while to process all the information and ideas that sprang up, but a few one-liners stand out as likely to underpin thought and discussion over the next few weeks.

Design for how people really are
You can never have too much data
Figure out how to make data explorable
Your site is not your product
People are passionate about things they're good at
People don't want to be tool experts, they want to be expert at the things they use the tools for
Use your own products
If you want compelling feedback on site usability, video people using it (their faces tell the story)